Yes — every watch is a brand-new, genuine Timex product in its original packaging. Each listing shows the manufacturer’s model number (MPN) and barcode (GTIN/UPC), so you can cross-check any watch against Timex’s own catalog before buying. We never sell replicas, used, or refurbished items.
No. Doggiejoy is an independent retailer. Timex® is a trademark of Timex Group USA, Inc., which doesn’t sponsor or endorse us — we just sell their watches, honestly described.
Yes, the Timex manufacturer’s warranty (typically one year from purchase). Keep your order confirmation as proof of purchase; if you ever need a claim, email us and we’ll help you through it.
Every listing shows the case width (for example, 41mm) and strap material in the specifications table. If you’re unsure, email us the model and your wrist size and we’ll give you a straight answer.
Exactly the product price. Shipping is free in the US and Montana adds no sales tax, so there are no surprises at checkout. All prices are in USD.
Yes, any time before it ships — email us quickly with your order number. After dispatch, use the 30-day return instead.
Orders leave us within 1–2 business days and arrive within 7–15 business days, tracked. Full details: shipping policy.
Not at the moment — US addresses only, including territories and APO/FPO.
If tracking is quiet for 5 business days, email us. If a parcel is genuinely lost we reship or refund in full, your choice.
30 days from delivery, unworn with original packaging, full product-price refund, no restocking fees — details here.
If the watch is defective, damaged, or wrong, we do (prepaid label). If you simply changed your mind, you cover the return postage.
Email support@doggiejoy.com or use the contact form. We answer within one business day, Monday–Friday 9am–5pm Mountain Time. Mailing address: 1001 S Main St Ste. 600, Kalispell, MT 59901-1498, United States.